Payment and Refund Policy

At Kitelyishop.com, we offer a variety of payment options to suit your preferences, accepting all major credit cards and digital payment methods such as Visa, Mastercard, American Express, Discover, Diners Club, Shop Pay, Apple Pay, Google Pay, and Meta Pay.

When you make a purchase on our site, your card will be charged in USD immediately upon checkout, not at the time of shipment.

Refunds are processed once we receive and inspect the returned item at our facility. We aim to issue refunds within seven business days, and all refunds will be issued to the original payment method.

We prioritize secure transactions through Shopify payments.

Security & Privacy

Kitelyishop is committed to ensuring your online security. We use Secure Sockets Layer (SSL) technology with 128-bit encryption to secure your online transactions. This technology encrypts sensitive details, such as passwords and credit card information, during all online interactions. Every form on our website is protected by SSL to maintain the confidentiality and integrity of your personal data.

PCI Compliance

Our platform adheres strictly to Payment Card Industry Data Security Standards (PCI DSS), safeguarding your credit card data and transactions. We conduct annual on-site assessments and follow rigorous risk management procedures to maintain ongoing security and PCI compliance.

Your Payment Information

For added security, we do not have access to your full credit card number. After a transaction, only your billing and shipping information, order details, and the last four digits of your card are visible to our team.

Enjoy a secure and dependable shopping experience at Kitelyishop!

Cookie Policy for Kitelyishop

This is the Cookie Policy for Kitelyishop, available at Kitelyishop.com

Understanding Cookies

Like many commercial websites, Kitelyishop uses cookies—small data files placed on your device to improve your browsing experience. This policy explains the types of cookies we use, their purposes, and the information they collect. It also provides guidance on managing your cookie preferences. Disabling cookies might affect the functionality of the website, but we respect your privacy and offer options to control these settings.

Use of Cookies at Kitelyishop

We use cookies primarily to ensure a smooth browsing experience. Cookies are vital for enhancing site functionality and accessibility; turning them off may limit your access to certain features and services on our site.

Managing Cookies

You can manage cookies via your browser settings, where you can choose to disable them if preferred. However, disabling cookies may affect the performance of Kitelyishop and other websites you visit. For optimal performance, we recommend keeping cookies enabled.

Specific Cookies Used by Kitelyishop

• Account Cookies: These are essential for managing your user experience and are active only during your login sessions. They support registration, login, and remembering your settings after you log out.
• Session Cookies: These cookies keep you logged in as you browse Kitelyishop, removing the need to log in again on each page. They are deleted when you log out or close your browser.
• Email and Subscription Cookies: These cookies track your subscription status and manage notifications, improving your interaction with our content and services.
• Order and Preference Cookies: Important for e-commerce, these cookies remember the contents of your shopping cart and preferences, ensuring smooth transactions and a personalized experience.
• Performance and Analytics Cookies: These collect anonymous data on how users interact with our site, helping us identify popular content and understand user preferences for ongoing improvements.

External Cookies Used

Kitelyishop integrates third-party services to enhance functionality and perform analytics, including:

• Analytics Tools: These tools assess user engagement and overall site performance, helping us improve content and services. They do not gather personally identifiable information.
• Advertising and Social Media Cookies: These cookies support our advertising and social media initiatives, personalizing ads based on your interests and enabling easy content sharing from our site.

Further Information and Assistance

We aim to be transparent about your data usage. If you have any questions or need further information about our cookie practices, please refer to our Privacy Policy or contact us directly.

We hope this policy clarifies our cookie usage at Kitelyishop. While you can disable cookies, please be aware that it may affect your experience and the functionality of the site.

Contact Details

Customer Care: support@kitelyishop.com

Available from 10 AM to 7 PM EST, every day

Contact us, and we’ll respond within 12 hours. We’re here to help — no need to worry!